FAQ

Signing up is quick. Click "Sign Up" on the site, provide a valid email, create a password, and fill in your name, date of birth, and address exactly as they appear on your ID. After registration, you may need to verify your email and complete a KYC check before you can withdraw. Use an address and payment method you control to avoid delays. If you run into trouble, contact support via live chat or email at cs@wildcasino.ag for step-by-step help.

Wild Casino offers two main welcome packages: a crypto package (codes like "CRYPTO300" and "CRYPTO150") and a fiat package (codes like "WILD250" and "WILD100"). Crypto offers include up to $9,000 total with a 35x wagering requirement on deposit plus bonus, while the fiat package offers up to $5,000 with a 40x wagering requirement. Minimum deposit is $20. Bonuses are non-sticky by default, expire in 30 days, and have game contribution rules (slots 100%, many table games 10–20%). Always enter the correct bonus code when depositing and read the full terms before claiming.

There are currently no standard no-deposit codes for cash bonuses. Wild Casino does run free spins and prize promotions tied to deposits or wagering milestones. For example, new players can receive free spins automatically after qualifying deposits, and some weekly promotions credit spins or cashback after meeting wagering thresholds. Check the promotions page for time-limited offers and the exact activation rules.

Wild Casino supports many payment methods: Visa, MasterCard, American Express, Discover, bank transfer and wire, checks, money order, person-to-person, and multiple cryptocurrencies (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether, Dogecoin, Cardano, Ripple). Currencies include USD and popular cryptos. Minimum deposit is typically $20. Crypto deposits and withdrawals often process fastest—sometimes within hours—while bank wires and checks can take several business days. Withdrawals require account verification and may be subject to maximum cashout limits depending on the bonus used.

Wagering requirements are the number of times you must bet the deposit plus bonus before withdrawing bonus-related funds. For example, the WILD250 fiat welcome bonus typically carries a 40x requirement: if you deposit $100 and receive a $250 bonus, you must wager ($100 + $250) × 40 = $14,000 before withdrawing bonus winnings, subject to game contribution rules. Crypto welcome offers usually use a 35x requirement, and free spins may have separate low or no wagering rules. Check contribution percentages by game and any maximum cashout caps before playing.

Yes. Wild Casino’s site is optimized for mobile browsers on iOS and Android, delivering HTML5 games that run smoothly without a download. Most slot and table game providers support mobile play, and the layout adapts for smaller screens for quick deposits, withdrawals, and live chat support. For best performance, use the latest browser version, a strong internet connection, and keep your device OS updated.

Wild Casino features games from many providers, including Betsoft, Rival Gaming, Betgames, Fugaso, KA Gaming, Onlyplay, Popiplay, and more. You’ll find slots, video poker, classic tables, and specialty games. Live dealer offerings may be limited for certain welcome-bonus types. If you’re hunting for a specific title or a provider’s exclusive release, search the games lobby or contact support to confirm availability in your state.

Wild Casino operates under licensing appropriate to the jurisdictions it serves and complies with local rules for accepting players. Availability varies by state—some U.S. states, including New Jersey and New York, are restricted for certain promotions. It’s your responsibility to confirm online gambling is legal in your state before playing. Read the Terms & Conditions and regional rules on the site to be certain you meet eligibility requirements.

To process withdrawals and comply with regulations, Wild Casino may request: a government-issued photo ID (driver’s license or passport), proof of address (utility bill or bank statement under three months old), and verification of your payment method (photo of card front with digits masked, bank statement, or crypto wallet proof). Submit clear, legible scans or photos through the secure upload link in your account. Verification usually completes within 24–72 hours, but times can vary depending on document quality and volume.

First, refresh the page, clear your browser cache, or try a different browser or device. Ensure your browser and device OS are up to date, and disable ad blockers or browser extensions that may interfere with the site. For payment or account-specific issues, take screenshots and contact support via live chat or email (cs@wildcasino.ag) with details, timestamps, and transaction IDs. Support will guide you through next steps and escalate urgent matters when needed.

Wild Casino promotes safe play and offers tools to help you control spending: deposit limits, session time limits, self-exclusion options, and cooling-off periods. You can set these limits in your account settings or request assistance from support. If you feel gambling is becoming a problem, seek help from organizations like Gamblers Anonymous or the National Council on Problem Gambling. Always play within your means and view bonuses as a way to extend play, not as guaranteed profit.

Customer support is available via the FAQ, live chat, and email at cs@wildcasino.ag. Live chat is best for fast account help, deposit troubleshooting, and real-time game issues. Email is appropriate for detailed queries, document uploads, and payout investigations. Support can explain bonus terms, help with verification, trace transactions, and advise on account security. Keep your account details and any transaction IDs handy to speed up the process.